Reprint Option

Tickets that have been lost or damaged can be reprinted without contacting RGV Live.  If your ticket has been stolen, or you believe that a lost ticket may be used by another person without your permission, please contact RGV Live and we can cancel your ticket and issue a new one.

Exchange or Refund

Tickets that have been lost or stolen can be exchanged or refunded within 14 days of purchase, unless the event is less than 7 days away.